Two-Factor Authentication (2FA)

Mailborder has two-factor authentication (2FA) built into both the Master and Portal user interfaces. The 2FA will work with any compatible authenticator, such as:

  • Authy
  • Google Authenticator

 

Administrators

To enable 2FA for an administrator account, log into the Master GUI and navigate to:

[ top menu > user icon > preferences ]

Here you can enable and setup 2FA for your account. If you have never used 2FA, get a supported authenticator (most people have it on their mobile phone) and scan the QR Code on the page. 

In the event that 2FA needs to be disabled for an administrative account and you cannot log into the Master GUI, 2FA can be disabled for an administrative account from the command line:

mb-reset -d

 

Portal Users

Portal users can also setup 2FA after they log into their Portal user account:

[ top menu > user icon > preferences ]

Portal users can be required to use 2FA by enabling the option in the Master GUI:

[ top menu > portal > global settings ]

All new and existing users will be required to setup 2FA during their next login. 2FA cannot be enabled during Portal user account creation. 2FA can be disabled for a Portal user account, but will have no effect if the global requirement is still enabled. (The user will still be required to use 2FA.)

 

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